A fall.
A hospitalization.
A dementia safety incident.
A caregiver who can no longer continue.This page is for families facing an immediate safety or care disruption—not long-term planning or comparison shopping.This guide is intended for families navigating elder-care decisions in San Jose and Santa Clara County, including the broader South Bay.
No pressure. No obligation. You are always free to speak with other providers, advisors, or professionals at the same time.
Most families assume these decisions happen gradually. In reality, they often happen suddenly and without preparation.Reaching this point does not mean you waited too long or made the wrong choices. It means circumstances changed.The goal right now is not to make a perfect decision. It is to slow the situation down, restore clarity, and make a safe next step.
In a crisis, marketing is loud, time is short and providers can be confusing. Focus on what actually matters:• Start with one provider. It can be tempting to comparative shop, but this is more like building a friendship than buying an appliance.
• Can you speak with the real leaders, not just the sales process?
(regardless of how it is explained)?
• When you visit, what do you notice with your senses—what you see, hear, and smell?
• Do you sense that you can trust the people who will actually be providing care day to day? Do you like them?
• Don't initially focus on quoted costs as what is advertised and what actually is paid may be very different.The best outcomes happen when families and providers work as partners—not as customers and vendors.
This is often confusing in a crisis, so it helps to know the basics early.• Assisted Living and Memory Care are typically paid for using personal savings, retirement income, home proceeds, or family support. Costs are typically not covered by government programs.
• Skilled Nursing may be covered by Medicare, Medi-Cal, or insurance.
• Pricing can be hard to compare as providers have different ways of calculating charges.Before committing anywhere, ask for:
• The total expected monthly cost (regardless of how they calculate it)
• What is included
• What causes increasesClarity early prevents rushed decisions that create financial stress later.
This site is operated by Lincoln Glen Manor, a nonprofit senior living community serving San Jose and the South Bay of Santa Clara County.It exists because families often need honest, steady guidance before they are ready to talk about any specific community.Our goal is clarity—not pressure.Lincoln Glen Manor is not the right solution for every situation, and this page is intended to help families determine what makes sense next, whether that leads to us or somewhere else.
This page is:
• A place to orient yourself when things feel overwhelming
• A way to think clearly before talking to providers
• A reality-based explanation of what actually matters nextThis page is not:
• A placement service
• A comparison site
• A promise that one specific solution will work
If you are facing an immediate care or safety situation and would find it helpful to speak with someone who understands how these situations unfold, you are welcome to leave a message.What to expect:
• You can leave a voicemail or use the form below to send a brief email.
• The initial call is meant to help you slow things down, think through your unique situation and organize next steps.
• It is not a sales call.
• If Lincoln Glen Manor appears to be a possible fit, you may later be connected with the appropriate team member, with context and coaching.Phone: (408) 694-1512Please do not include medical details.